The United States Ombudsman Association was founded in 1977 to foster the establishment and professional development of public sector ombudsman offices throughout the United States and the World. The USOA is the oldest ombudsman organization in North America.
The conference that you and your colleagues put together was FANTASTIC and well worth the cost!!
Thank you for once again planning, organizing, and executing a memorable and educational USOA Annual Conference.
I came away from the conference far more informed than before, of the role and responsibilities of the ombudsman. Some of the sessions I attended were real eye-openers and equipped me with the knowledge of how to perform my job with greater professionalism and understanding of how to treat the problems some complainants face. Again, thank you very much.
This was a fantastic learning opportunity for me – enjoyed every minute (which is saying something!)